Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tammy Norris

Tammy Norris

February 4, 2026

5  out of  5
rating by Tammy Norris
"Since I’ve been with Mary Alice Ubal I’ve never been so pleased with an agent . Her staff is extremely knowledgeable and when I ask a question or contact them their response is quick. If you’re searching for an agent , look no further ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Holly Wojcik

Holly Wojcik

February 2, 2026

5  out of  5
rating by Holly Wojcik
"Mary Alice is very organized and covers all your insurance needs . She explained all the ways to make sure your financial protected and gave us options. We felt very comfortable with her suggestions for our coverage."
We responded:
"Thank you for the fantastic review, Holly! We are always here to help with your insurance needs here in Depew . "
Profile photo of Emily Dowdall

Emily Dowdall

January 26, 2026

5  out of  5
rating by Emily Dowdall
"Great experience! Ashton was very helpful in reviewing my policies!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Alexis Lawrence

Alexis Lawrence

January 26, 2026

5  out of  5
rating by Alexis Lawrence
"Ashton was wonderful and very helpful. His jokes laughing our whole appointment."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. "
Profile photo of John B

John B

January 23, 2026

5  out of  5
rating by John B
"Ashton was very informative and very knowledgeable of the services provided by STATE FARM. Thank you very much."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Tom G

Tom G

January 19, 2026

5  out of  5
rating by Tom G
"Ashton was very nice, understanding and very professional. Thank you again Ashton!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mary Alice Ubal’s Team. "
Profile photo of ArchAngel

ArchAngel

January 9, 2026

5  out of  5
rating by ArchAngel
"State Farm is an excellent insurance company. My family has been dealing with them for over 35 years and I myself have been happily dealing with the first almost 5 years."
Profile photo of Kyle Crosby

Kyle Crosby

January 7, 2026

5  out of  5
rating by Kyle Crosby
"Ashton DeCaro at State Farm is the best insurance agent I’ve ever worked with. He connects on a personal level, clearly explains every auto and home insurance option, and never comes across as pushing a coverage you likely don't need (a rarity in the industry). The one‑on‑one attention is miles above other companies I've experienced prior to switching to State Farm a year ago, and the rates he found for me beat everyone else. Today I had a check-in call with Ashton to go over my home & auto policy review. Once again, there were no pushy sales tactics, but I did choose to make slight adjustments for additional coverages that simply made sense to current needs. Highly recommend Ashton and this local State Farm team."
Profile photo of Eric Stoehr

Eric Stoehr

December 11, 2025

5  out of  5
rating by Eric Stoehr
"Excellent customer service as always from my agent Ashton, he is always a delight to get on the phone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Shelly Michael

Shelly Michael

October 22, 2025

5  out of  5
rating by Shelly Michael
"I met Ashton from State Farm at a local festival and honestly only went up to the booth because my son wanted a free pair of sunglasses, lol! However, after he reached out to me, I was thoroughly impressed with the amount of time he took to answer all of my questions and explain the coverage that was being quoted. I ended up saving money on our insurance and getting more coverage than I had before. We had to bring our kids with us when we went to the office and I appreciated that they were welcomed as well. I would highly recommend giving him a call :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Bobbie Brown

Bobbie Brown

October 6, 2025

5  out of  5
rating by Bobbie Brown
"A candid and satisfying discussion pertaining to the needs of the family. Truly outstanding."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jennifer Thompson

Jennifer Thompson

September 19, 2025

5  out of  5
rating by Jennifer Thompson
"Let's be honest, no one likes "salesmen", in fact we typically do our best to avoid them. However, I needed help, so I broke down and spoke with Ashton. To my surprise, I had such a pleasant experience. While of course he wanted to "sell" me an insurance policy, he was not pushy at all. Knowing that I hadn't been shopping for car insurance in over 20 years, he took the time to make sure I understood my options. He answered every one of my questions and then ensured I understood the policy in full before executing it. I would definitely recommend working with Ashton for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of mack purvee

mack purvee

September 18, 2025

5  out of  5
rating by mack purvee
"My experience with Ashton was amazing! Not only did he help me with setting up my insurance but he followed up with reminders to ensure I got things done on time!! He had amazing customer service and I would recommend him any day!! Thank you for helping this new transition in my life easier!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Simply Adum

Simply Adum

September 11, 2025

5  out of  5
rating by Simply Adum
"Solve all my problems"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tracy Travis

Tracy Travis

August 19, 2025

5  out of  5
rating by Tracy Travis
"Love this office they helped me out when Travelers Insurance dropped me for 2 accidents that were not my fault?? This agency set me up with decent policies, did not exorbitantly charge me for new policies. I just got off phone with Mary Alice who reviewed my policies with me and explained things to me. People in this office are very knowledgeable and informative. Thank you I will be a long term customer!😁"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Laryn Babcock

Laryn Babcock

August 11, 2025

5  out of  5
rating by Laryn Babcock
"I had a wonderful experience working with Ashton. He was very knowledgeable and took a lot of time to make sure I understood what I was getting... I really appreciate that. I would highly recommend Ashton to my family and friends for all their insurance needs :)"
We responded:
"Thank you for the five star review based on your amazing customer service experience working with Ashton! We can’t wait to help your family and friends too!"
Profile photo of Michelle

Michelle

August 5, 2025

5  out of  5
rating by Michelle
"Maria was very kind and personable! Everything about my policy was explained thoroughly and I feel that I’ll be in great hands. Thank you!"
We responded:
"Thank you so much Michelle for the 5 star review!! Maria and the entire team take pride in providing our customers with the knowledge necessary to make informed decisions when it comes to protecting their paycheck, homes, vehicles, and families' financial future!"
Profile photo of Ron and Renee Bellamy

Ron and Renee Bellamy

July 26, 2025

5  out of  5
rating by Ron and Renee Bellamy
"Mary Alice is extremely knowledgeable and professional. Yet, she is engaging and helps you to feel comfortable. Mary Alice goes over your profile in depth and provides information on what Insurance products you could benefit from. My husband and I really enjoy our annual account reviews with Mary Alice and we recommend her Agency to everyone we know. Continued Success Mary Alice and The Team-Great Job👏🏾👍🏾!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Glenda Stahura

Glenda Stahura

July 16, 2025

5  out of  5
rating by Glenda Stahura
"Went for the annual homeowners insurance review. Mary Alice was very knowlegeable, thorough & explained all the options available. I highly recommend her office for all your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Nancy Krtek

Nancy Krtek

May 28, 2025

5  out of  5
rating by Nancy Krtek
"State Farm is a stellar insurance company. Our family has been with this company for decades. They have really come through when a crisis has hit! I have also seen how exceptionally they have responded for friends, who live in other states, that had their crisis taken care of, as a result of being insured by State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Wyverns Talon

Wyverns Talon

May 19, 2025

5  out of  5
rating by Wyverns Talon
"Mary was very helpful getting through the insurance process. She asks great questions!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Alene Roll

Alene Roll

May 13, 2025

5  out of  5
rating by Alene Roll
"Mary Alice Ubal,State Farm Insurance, took the time to do a complete review of my apartment, car and life insurance. She does it annually which is important- there s changes in our life that can cause changes in our insurance that need to be addressed we may not be aware of. It s also great to review the benefits and coverages we have! Thanks so much, Mary Alice!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Theresa Calorico

Theresa Calorico

May 6, 2025

5  out of  5
rating by Theresa Calorico
"Very Friendly Ins. Agents. Saved me money during my 6 mo. review. Be sure to follow-up with your review of your policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ashley Newell

Ashley Newell

May 1, 2025

5  out of  5
rating by Ashley Newell
"Always enjoy talking to the girls there and appreciate to take the time to build a relationship with their customers will always recommend and continue to be a customer."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of sandi rinaldo

sandi rinaldo

April 29, 2025

5  out of  5
rating by sandi rinaldo
"Mary Alice was very informative on the insurance I needed. She answered all my questions. It was the first time I ever sat through all this information, but it was helpful. The customer service was great !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"