Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Faith Watts

Faith Watts

September 17, 2026

5  out of  5
rating by Faith Watts
"I set up my renters insurance with Holly. She made the entire process very quick and easy. She was very polite and professional on the phone. I would recommend using her for all of your State Farm needs."
Profile photo of Rachel Schmidt

Rachel Schmidt

September 17, 2026

5  out of  5
rating by Rachel Schmidt
"Holly did an amazing job walking me through everything and making sure i had a full understanding of my coverage without overwhelming me with information, it was comprehensive and shes very personable :)"
Profile photo of Brian Merrill

Brian Merrill

September 15, 2026

5  out of  5
rating by Brian Merrill
"Alyssa was very professional"
Profile photo of Darlene

Darlene

September 11, 2026

5  out of  5
rating by Darlene
"Very happy with the help I was given. Alyssa was very kind and helpful."
Profile photo of Nyasia BArker

Nyasia BArker

September 4, 2026

5  out of  5
rating by Nyasia BArker
"Ashton was great! Helped me with everything making the process clear and easy. Wonderful experience with this rep I would recommend state farm"
Profile photo of Joseph Battaglia

Joseph Battaglia

September 3, 2026

5  out of  5
rating by Joseph Battaglia
"Best insurance agent, actually really gets to know their clients and offers the beat coverage and price just right for your needs."
Profile photo of Tyler Schultz

Tyler Schultz

August 21, 2026

5  out of  5
rating by Tyler Schultz
"Friendly and helpful. All the staff helped in fixing my windshield on my 97 vette. Gaskets were hard to find and they worked with me to get everything taken care of"
Profile photo of Ann Rouleau

Ann Rouleau

August 6, 2026

5  out of  5
rating by Ann Rouleau
"Staff is always kind and helpful."
Profile photo of Jeffrey Kraska

Jeffrey Kraska

July 22, 2026

5  out of  5
rating by Jeffrey Kraska
"Great service. Super easy is setting up a new vehicle and removing the old one. Love this office!"
Profile photo of Karen Krempa

Karen Krempa

July 21, 2026

5  out of  5
rating by Karen Krempa
"The policy review went great. Mercedes was very professional, knowledge and easy to talk to. One thing I like was she wasn't pushy and kept to the facts. I don't like being harassed about my decisions. She saved us some money which was wonderful. An A+ experience."
Profile photo of Mike Krempa

Mike Krempa

July 21, 2026

5  out of  5
rating by Mike Krempa
"Very detailed oriented, knowledgeable but also not pushy. Pleasant attitude and very easy to communicate with."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Mary Alice Ubal’s team. "
Profile photo of Dexter Carlo

Dexter Carlo

July 8, 2026

5  out of  5
rating by Dexter Carlo
"Ashton is wonderful."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Meghan Bona

Meghan Bona

June 25, 2026

5  out of  5
rating by Meghan Bona
"I had a great experience meeting with Mary Alice. She was very knowledgeable and took the time to explain all of my options. Her office staff was very friendly and welcoming. I would definitely recommend her to anyone looking for insurance."
We responded:
"Thank you for your kind review of State Farm Agent Mary Alice Ubal’s Team. We appreciate it!"
Profile photo of Jodi Hamernik

Jodi Hamernik

June 23, 2026

5  out of  5
rating by Jodi Hamernik
"Very quick and efficient"
We responded:
"Thank you for the 5-star review, Jodi! Here on State Farm Agent Mary Alice Ubal’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Janine Berger

Janine Berger

June 22, 2026

5  out of  5
rating by Janine Berger
"Ashton helped us with renter's insurance while we still lived out of state. He patiently explained the process, the policy options so we could understand and choose. Ashton was incredibly kind and helpful. We will contact Ashton again when it's time to add our car insurance, for sure!"
We responded:
"Thank you for taking the time to leave such a great review, Janine. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Sarah Jackson

Sarah Jackson

June 18, 2026

5  out of  5
rating by Sarah Jackson
"Ashton really helped me with a cracked windshield replacement. He handled everything perfectly, answered all my questions and even scheduled the appointment for the replacement tech to come to my house! On top of that- I had no cost for the replacement, on top of my already amazingly low monthly rate! Top tier customer service, thanks Ashton and State Farm!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mary Alice Ubal’s Team. "
Profile photo of Ron and Renee Bellamy

Ron and Renee Bellamy

June 18, 2026

5  out of  5
rating by Ron and Renee Bellamy
"Mary Alice is extremely knowledgeable and professional. Yet, she is engaging and helps you to feel comfortable. Mary Alice goes over your profile in depth and provides information on what Insurance products you could benefit from. My husband and I really enjoy our annual account reviews with Mary Alice and we recommend her Agency to everyone we know. Continued Success Mary Alice and The Team-Great Job👏🏾👍🏾!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of John Faggiano

John Faggiano

June 15, 2026

5  out of  5
rating by John Faggiano
"Amazing staff that paid attention to detail . I highly recommend Mary Alice and her staff."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mary Alice Ubal’s Team. "
Profile photo of FireUpTheGrill

FireUpTheGrill

June 12, 2026

5  out of  5
rating by FireUpTheGrill
"Fast and friendly customer service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mary Alice Ubal’s Team. "
Profile photo of ArchAngel

ArchAngel

June 6, 2026

5  out of  5
rating by ArchAngel
"State Farm is an excellent insurance company. My family has been dealing with them for over 35 years and I myself have been happily dealing with the first almost 5 years."
Profile photo of Kim Hill

Kim Hill

May 13, 2026

5  out of  5
rating by Kim Hill
"Very great and thorough job making sure we have the appropriate coverage"
We responded:
"Thanks so much for the fantastic rating, Kim! We are so glad you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of music stuff s

music stuff s

May 11, 2026

5  out of  5
rating by music stuff s
"It was a pleasure talking with Alyssa. As a new customer coming on board Alyssa made you feel like family. Like you have been with the company for years. Glad to be part of this company. Alyssa deserves a 10 Star rating and your company is glad to have her working there. Thank you again. Rick"
We responded:
"music, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Alice Ubal’s Team here in our Depew office. "
Profile photo of Steven Easley

Steven Easley

May 9, 2026

5  out of  5
rating by Steven Easley
"I found Mary Alice Ubal, State Farm I surance Representative, to be very personable, professional, and informative during our phone conference. She made me aware of eligible items I was missing out on and fully explained my existing policies."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. "
Profile photo of Rebecka Lyn

Rebecka Lyn

April 30, 2026

5  out of  5
rating by Rebecka Lyn
"Ashton was very patient and helpful."
We responded:
"Rebecka, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Ron Bullaro

Ron Bullaro

April 29, 2026

5  out of  5
rating by Ron Bullaro
"The agents at this location are great. They go the extra mile to find answers to your questions. Unfortunately due to State Farm's offerings changing where they are no longer offering "Withdrawn from Use" I did end up changing my auto insurance, but it was not a reflection of the agents. Even when I let them know that I switched, they did provide me additional information and I am still maintaining my Home Owners Insurance with them."
We responded:
"Ron, thank you for your wonderful review of State Farm Agent Mary Alice Ubal’s Team!"