Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of music stuff s

music stuff s

May 11, 2026

5  out of  5
rating by music stuff s
"It was a pleasure talking with Alyssa. As a new customer coming on board Alyssa made you feel like family. Like you have been with the company for years. Glad to be part of this company. Alyssa deserves a 10 Star rating and your company is glad to have her working there. Thank you again. Rick"
We responded:
"music, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Alice Ubal’s Team here in our Depew office. "
Profile photo of Steven Easley

Steven Easley

May 9, 2026

5  out of  5
rating by Steven Easley
"I found Mary Alice Ubal, State Farm I surance Representative, to be very personable, professional, and informative during our phone conference. She made me aware of eligible items I was missing out on and fully explained my existing policies."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. "
Profile photo of Rebecka Lyn

Rebecka Lyn

April 30, 2026

5  out of  5
rating by Rebecka Lyn
"Ashton was very patient and helpful."
We responded:
"Rebecka, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Ron Bullaro

Ron Bullaro

April 29, 2026

5  out of  5
rating by Ron Bullaro
"The agents at this location are great. They go the extra mile to find answers to your questions. Unfortunately due to State Farm's offerings changing where they are no longer offering "Withdrawn from Use" I did end up changing my auto insurance, but it was not a reflection of the agents. Even when I let them know that I switched, they did provide me additional information and I am still maintaining my Home Owners Insurance with them."
We responded:
"Ron, thank you for your wonderful review of State Farm Agent Mary Alice Ubal’s Team!"
Profile photo of Myra Feather

Myra Feather

April 27, 2026

5  out of  5
rating by Myra Feather
"Ashton is great and went the extra mile. Making it convenient and great adjusting to a tax accountant’s schedule in tax season. Thank you! You are the best!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mary Alice Ubal’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of bernice montaague

bernice montaague

April 24, 2026

5  out of  5
rating by bernice montaague
"Great service. Been with State Farm over 26 years. Worked with Mercades very knowledgeable and attentive. She resolved all our needs patiently in ONE call. Proud to work with her and our State Farm Agent"
We responded:
"Wow, thank you for the 5-star review, bernice! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of James Salibrici

James Salibrici

April 21, 2026

5  out of  5
rating by James Salibrici
"Always friendly and professional service at this insurance agency. Love them"
We responded:
"We are grateful for your 5-star review, James! Thanks for taking a moment to share your positive rating of State Farm Agent Mary Alice Ubal’s Team here in Depew . "
Profile photo of nathan aldinger

nathan aldinger

April 17, 2026

5  out of  5
rating by nathan aldinger
"⭐⭐⭐⭐⭐ Ashton Decaro is an outstanding insurance representative! I recently worked with Ashton to secure excellent rates on both my renters insurance and auto insurance. He took the time to thoroughly understand my specific situation and needs, then suggested smart, tailored options without ever pushing anything unnecessary. His recommendations were spot-on, and he saved me money while making sure I had solid coverage where it actually mattered. What really stands out about Ashton is how knowledgeable and authentic he is. He genuinely cares about doing right by his clients and has a real passion for his profession. You can tell he’s not just trying to make a sale — he’s truly invested in helping people protect what matters most. I’ve already recommended him to friends, and I’m looking forward to working with him again soon on my homeowners policy. If you’re looking for an insurance rep you can actually trust, Ashton Decaro is the guy. Highly recommend!"
We responded:
"Thank you for the fantastic review, nathan! We are always here to help with your insurance needs here in Depew . "
Profile photo of Mone Carmichael

Mone Carmichael

April 15, 2026

5  out of  5
rating by Mone Carmichael
"I had the pleasure of working with Felicia to help me get my policy started. She was very informative and helpful with the process. The follow up emails and documents came very quickly I was very pleased with the process & my new policy"
We responded:
"Wow, thank you for the 5-star review, Mone! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Timothy Booth

Timothy Booth

April 9, 2026

5  out of  5
rating by Timothy Booth
"I have been insured with State Farm since 1994. I have my car and house insurance with them. I have had a great experience with there service. I also like that my agent has a physical address locally."
We responded:
"Timothy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Bryan Clayback

Bryan Clayback

March 31, 2026

5  out of  5
rating by Bryan Clayback
"I want to express my fabulous meeting with State Farm agent Mary Alice and her expertise with regards to my life insurance policy I have had for 35 yrs thus far. She explained things thoroughly and took time to answer all questions. In addition she provided information to my inquiries about auto insurance. My overall experience with my new agent was excellent. I would highly recommend anyone even just interested in the variety of things her State Farm could offer and assist in setting up policies."
We responded:
"Thank you so much for the 5-stars, Bryan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Annette Ford

Annette Ford

March 31, 2026

4  out of  5
rating by Annette Ford
"Very informative and caring always there to help"
We responded:
"Thank you Annette for taking your time to leave a five star review of your experience at the Mary Alice Ubal Insurance Agency! We value our customers and providing them the coverage that matters most to them as we do truly care about you!"
Profile photo of Matt McCoy

Matt McCoy

March 31, 2026

5  out of  5
rating by Matt McCoy
"The customer service is great and the agents make everything easy to understand."
We responded:
"Thank you so much for the 5-stars, Matt! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mary Alice Ubal’s Team anytime."
Profile photo of Donna

Donna

March 30, 2026

5  out of  5
rating by Donna
"Mary Alice was so friendly and took the time to go over my policy in detail and let me ask as many questions as I wanted. Felt more like talking to a friend than an insurance agent. Would highly recommend to anyone who is looking for someone who cares more about the person and their needs than just selling insurance."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Depew to know that you had such a wonderful experience with us here on State Farm Agent Mary Alice Ubal’s Team."
Profile photo of Dave Wieczorek

Dave Wieczorek

March 24, 2026

5  out of  5
rating by Dave Wieczorek
"Ashton did a great job. Very easy to work with."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mary Alice Ubal’s Team! We deeply appreciate your kind words here in Depew . "
Profile photo of Xavier Johnson

Xavier Johnson

March 12, 2026

5  out of  5
rating by Xavier Johnson
"Ashton was amazing, quick and efficient and handled everything I needed on the call , even went above and beyond to make sure I was covered for identity protection also . Thank you so much"
We responded:
"Thank you so much for the 5-star rating, Xavier! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Kelsie Blizzard

Kelsie Blizzard

March 4, 2026

5  out of  5
rating by Kelsie Blizzard
"Ashton really took the time to go over our policy with us"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mary Alice Ubal’s Team. "
Profile photo of Anthony misita

Anthony misita

February 26, 2026

5  out of  5
rating by Anthony misita
"Great place to do business with very good at all our needs"
We responded:
"Anthony, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Alice Ubal’s Team here in our Depew office. "
Profile photo of Robin Rosecrans

Robin Rosecrans

February 18, 2026

5  out of  5
rating by Robin Rosecrans
"Ashton was extremely helpful. He walked me through everything over the phone and in the office. He made sure I had the best price and the best coverage. Friendly and personable."
We responded:
"Thank you so much for the 5-star rating, Robin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Stacy Graham

Stacy Graham

February 13, 2026

5  out of  5
rating by Stacy Graham
"Very nice,very helpful! Thanks a bunch!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of stogieann sunshine

stogieann sunshine

February 12, 2026

5  out of  5
rating by stogieann sunshine
"Insurance Agent Mary Alice Ubal reviewed and updated my Home and Auto policies for my current needs. Very friendly, thorough and knowledgeable!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mary Alice Ubal’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Depew ."
Profile photo of Kelly Ferry

Kelly Ferry

February 11, 2026

5  out of  5
rating by Kelly Ferry
"Very informative of the condition of my policies and made the changes needed."
We responded:
"Kelly, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Alice Ubal’s Team here in our Depew office. "
Profile photo of Sarah Karpinski

Sarah Karpinski

February 10, 2026

5  out of  5
rating by Sarah Karpinski
"Very thorough! Mary Alice took the time to quote me for a services that were not the original expectation of this day's meeting."
We responded:
"Thank you so much for the 5-star rating, Sarah! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Scott B

Scott B

February 9, 2026

5  out of  5
rating by Scott B
"Very knowledgeable and takes the time to explain the policies."
We responded:
"Thank you Scott for giving the Mary Alice Ubal Insurance Agency a 5-star review! We love to make sure our customers are making well informed decisions when it comes to protecting their stuff, their paychecks and their families!"
Profile photo of Gage Bliven

Gage Bliven

February 6, 2026

5  out of  5
rating by Gage Bliven
"They went above and beyond for me and even had me on a three way call with my mortgage company and my insurance company that I was switching from to make sure it all ran smoothly"
We responded:
"We are grateful for your 5-star review, Gage! Thanks for taking a moment to share your positive rating of State Farm Agent Mary Alice Ubal’s Team here in Depew . "